At Jio India Foundation, we value the trust and support of our donors. We understand that situations may arise where you might need to cancel a donation or request a refund. To address such needs, we have outlined our cancellation and refund policy below.

1. Donation Cancellation

• Online Donations: If you wish to cancel a recurring or one-time donation made online, please contact us within 24 hours of the donation. You can reach out to us at contact@jioindiafoundation.org with your donation details, including the transaction ID and the amount donated.
• Offline Donations: For donations made via cheque, bank transfer, or other offline methods, cancellation requests must be made within 24 hours of the donation. Please provide your donation details to contact@jioindiafoundation.org.